Service Pledge
- Represent our customers and provide open, transparent access to information.
- Ensure the best possible property selection by introducing listings held by other agencies.
- Use our experience and knowledge to anticipate potential problems to take preventative measures.
- Monitor tenancies and work closely with landlords and other agents to maintain compliance with terms & conditions.
- Coordinate with clients’ and owners’ solicitors to ensure timely execution of tenancy agreements.Follow-up on unfinished work and arrange contractors for repair work throughout period of tenancy when necessary.
- Provide accurate information on market trends to facilitate tenancy renewal decision-making process.
- Negotiate lease renewals.
- Advise and support our clients on procedures for vacating premises and necessary paperwork.
- Provide physical support for smooth, trouble-free handover of premises upon lease expiry.
- Provide support for timely settlement of security deposits.